Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopPrivacy Policy
At Bellenzy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact our support team.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you shop with Bellenzy or contact us, we may collect basic information needed to process your order and provide customer support.
This may include:
- Full name
- Phone number
- Email address
- Shipping address
- Billing details
- Order details
- Payment method information
- Messages or inquiries sent to our support team
- Website activity such as pages visited, products viewed, and general browsing behavior
We only collect information that helps us process orders, improve our website, and provide a better customer experience.
How We Use Your Information
Bellenzy may use your information to:
- Process and deliver your orders
- Confirm your order details
- Contact you regarding your purchase
- Provide customer support
- Manage returns, exchanges, or delivery concerns
- Improve our products, website, and services
- Send order updates, promotions, or offers where applicable
- Prevent fraud, misuse, or unauthorized activity
We do not sell your personal information to third parties.
Cookies & Website Tracking
Payments may be processed through secure third-party payment providers or Cash on Delivery, depending on the payment options available at checkout.
Bellenzy does not store sensitive card details on our website. Any online payment information is handled through secure payment processing systems.
Sharing Your Information
We may share limited information with trusted service providers only when necessary to complete your order or provide services.
This may include:
- Courier and delivery partners
- Payment processing providers
- Website hosting or technical support providers
- Marketing or analytics tools, where applicable
These partners only receive the information needed to perform their service.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online system is completely secure. While we do our best to protect your data, we cannot guarantee absolute security of information shared over the internet.
Marketing Communications
If you choose to receive updates from Bellenzy, we may send you promotional emails, offers, product updates, or fragrance-related content.
You can unsubscribe or request removal from marketing communication at any time by contacting us at:
info@bellenzy.com
Your Rights
You may contact us to:
- Ask what personal information we have about you
- Request correction of your details
- Request deletion of your information where applicable
- Opt out of promotional communication
- Ask questions about how your information is used
For privacy-related requests, please contact us at:
info@bellenzy.com
Third-Party Links
Our website may contain links to third-party platforms, payment services, courier tracking pages, or social media pages.
Bellenzy is not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before sharing personal information.
Updates to This Privacy Policy
Bellenzy may update this Privacy Policy from time to time to reflect changes in our website, services, or business practices.
Any updated version will be posted on this page. Continued use of our website after updates means you accept the revised policy.
Contact Us
For any questions about this Privacy Policy or how your information is handled, please contact us at:
info@bellenzy.com
Thank you for trusting Bellenzy.